Running an Ethical Insurance Agency

Providing the Framework for Ethical and Effective Practice Standards

$8.00 + your state filing fee
4 Credit Hours

This course fulfills the ethics requirement for all agents.

COURSE DIFFICULTY

Basic
This course covers the following topics:
  • Review the history of insurance regulation
  • Examine the characteristics of professional, ethical conduct in the insurance industry
  • Provide an overview of the legal requirements for selling insurance

Summary

As insurance agents, ethics underline everything we do. They provide a framework that allows us to provide an honest, fair level of service, while fostering professional success. Ethics provide us with standards and principles, which are informed by our knowledge and experience, that govern our behavior – personally and professionally. The purpose of this course is to review the characteristics of professional, ethical conduct in the insurance industry and provide an overview of the legal requirements for selling insurance.

Outline

1. Introduction

  • 1.1 Purpose of Course

2. Ethical and Legal Conduct

  • 2.1 Overview
  • 2.2 Four Qualities for Success
  • 2.3 Providing Essential Services
  • 2.4 Being Well-Educated
  • 2.5 Respect for Others
  • 2.6 High Personal Standards
  • 2.7 Code of Conduct
  • 2.8 Summary
  • Chapter 2 Quiz

3. Errors and Omissions Liability

  • 3.1 Overview
  • 3.2 Defining Errors and Omissions Risk
  • 3.3 Errors and Omissions Insurance
  • 3.4 Managing Errors and Omissions Risk
  • 3.5 Common Error & Omissions
  • 3.6 Summary
  • Chapter 3 Quiz

4. Consumer Protection

  • 4.1 Overview
  • 4.2 Need for Consumer Protection
  • 4.3 Protection Through Regulation
  • 4.4 Summary
  • Chapter 4 Quiz

5. History of Insurance Regulation

  • 5.1 Overview
  • 5.2 It All Began in England
  • 5.3 In the United States
  • 5.4 Summary
  • Chapter 5 Quiz

6. Facets of Insurance Regulation

  • 6.1 Overview
  • 6.2 Agent Responsibilities
  • 6.3 Legal Sanctions for Transgressions
  • 6.4 Types of Transgressions
  • 6.5 Examples of Illegal Practices
  • 6.6 Insurance Fraud Cases
  • 6.7 Unfair Discrimination
  • 6.8 Key Issues in Insurance Regulation
  • 6.9 Summary
  • Chapter 6 Quiz

7. Summary of Understanding Ethics

  • 7.1 The Role of Ethics
  • 7.2 Errors and Omissions
  • 7.3 Consumer Protection
  • 7.4 Protection through Regulation
  • 7.5 History of Insurance Regulation
  • 7.6 Facets of Insurance Regulation

Exam

  • Final Exam

FAQ

Q: What should I expect from this online course?

A: We use a unique system to help you learn the material easily. Our online courses present you with information in large type that is easy to read. We highlight key items in gray and quiz you after each chapter to make sure you are learning critical information. You may review the material as much as you want before taking your required online, multiple-choice exam. Passing the exam proves your proficiency in that subject to your state’s governing authority.

Q: Can I print my online course materials and test questions?

A: According to the state authority, it is not permissible to print or download any course material or exam questions. However, you are free to access all online courses from our website anytime.

Q: How long does it take to complete an online course?

A: The time required to complete an online course varies from student to student, but it roughly approximates the number of credit hours awarded for the course. You must pass an online, multiple-choice exam. Passing the exam proves your proficiency in that subject to your state’s governing authority.